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Downloading Poppins is completely free. Once in the app, you choose the items you borrow: some are free, others require payment. Similarly, you choose whether to lend for free or rent out. Everything is possible and should bring you joy in sharing! 🎉

All items available on Poppins belong to members of your community: local individuals or businesses.

Download the app: whether you’re on team iOS or Android, it’s waiting for you 📲
​Join our community by creating your account in just a few clicks.
​Start sharing: add items to your Poppins bag or explore those around you.🔍 Thousands of items are available near you, just a click away! Whether you need a tool for a one-time project or you’re ready to embrace a more sustainable lifestyle, Poppins is here to support you on this beautiful journey! 🌍

Poppins implements several measures to ensure safe and reliable exchanges:
‍User verification: From registration, every member goes through a validation step to ensure the reliability of our community.
‍Mutual reviews (coming soon!): After each exchange, lenders and borrowers can review each other to build trust and highlight good practices 🌟
‍Reporting system: Any issues? You can report problems or inappropriate behavior directly through the app. We’re here to step in quickly.

Fingers crossed everything goes smoothly, but if there’s an issue, don’t panic! Follow these steps:
‍Contact our Poppins support team within 3 days of the scheduled return date. We’re here to help 📨
‍All items shared via Poppins are insured, and we’re committed to repairing or replacing them if necessary.
‍Each case is handled individually to verify the insurance’s applicability (see the terms of use).
‍In the case of suspected theft, our team will analyze the case and take appropriate measures.